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Give outbound tourists an assured shopping environment in Macao


添加时间:2008年3月11日 发布人:tccwang 来源: 点击数:10654 回复数:0 推荐阅读 加入收藏

Give outbound tourists an assured shopping environment in Macao
Certified Shop Campaign Emblem Award and Official Kick-off Ceremony was held in Beijing and Macao respectively by Chamber of Tourism All-China Federation of Industry and Commerce and Macao Special Administrative Region Government Consumer Council
Secretary for Economy and Finance of Macao Special Administrative Region Tan Boyuan was present.

“Customers who have bought flawed goods from certified shops are still entitled to filing complaints with Chamber of Tourism All-China Federation of Industry and Commerce and obtaining corresponding compensation, refund and other after-sale services when they return to Mainland China. Traders who are awarded Certified Shop Certificate by Chamber of Tourism All-China Federation of Industry and Commerce and Macao Special Administrative Region Government Consumer Council shall be subject to joint supervision. Outbound tourists can now shop in a more assuring mood in Macao.” Wang Ping, Chairperson of Chamber of Tourism All-China Federation of Industry, made such pledge to the media in Beijing. 

On the morning of December 17, 2007, Chamber of Tourism All-China Federation of Industry and Commerce and Macao Special Administrative Region Government Consumer Council Certified Shop Campaign Emblem Award and Official Kick-off Ceremony was held in Lvsongyuan Hotel Beijing. This is tangible move to protect consumers bound for Macao as well as the credit of Macao traders and develop the consumption market of Macao following up Letter of Intention on Launching Certified Shop Campaign on June 1, 2007 and the signing of the agreement in Macao on June 25, 2007. 

On the ceremony, Chairperson Wang Ping and He Siqian, Chairperson of Macao Special Administrative Region Government Consumer Council, unveiled the emblem together and each briefed on the content and task of the two organizations. As Mr. He put it, “outbound tourists will get response for their complaints 1000% as late as two weeks. From the day of purchase, complaints shall remain valid for five years. No fee whatsoever is charged on the award of Certified Shop Emblem. Instead, annual regular and irregular inspection and renewed examination as well as regular training will be provided to the traders to ensure that their services and products are of good quality.”

A representative of traders and deputy chairperson of the Chamber Xu Yankuan argued that this campaign helps establish a sound communication mechanism which will serve consumers to the letter and contribute to the healthy development of tourism in Macao. Deputy Chairperson of the Chamber Wang Mingang presented Mr. He Honorary Adviser Glass Emblem of Chamber of Tourism All-China Federation of Industry and Commerce and recognized that the above said measures can serve as a reference for Hong Kong tourism authority and consumer council. 

Zhang He, Councilor of the Chamber and Deputy General Manager of Beijing Youth Travel Service Co., Ltd voiced in his remarks on behalf of tourism community that this collaboration between Mainland China and Macao will provide a guaranteed solution to the head-splitting consumers’ complaints for tourism practitioners, tourists and traders. He hoped that such collaboration model will be promoted in more regions. 

The official kick-off of the Campaign creates an assuring shopping environment for outbound consumers for Macao and will contribute to healthy and sustainable development of tourism thereof. For the Mainland China, it also means guaranteed shopping for consumers bound for Macao. This move is also of great significance for tourism exchanges between the two sides. 

On December 19, 2007, Certified Shop Emblem Award for the first batch of winners of was held in Mandarin Oriental, Macao. 5o traders were thus crowned. Tan Boyuan, Secretary for Economy and Finance of Macao Special Administrative Region attended the ceremony and presented the awards. Starting from January 1, 2008, 1300 of the 1800 total traders in Macao will be involved step by step. 

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